Frequently asked questions
-
Typically it takes 5-7 business days to receive your order. We always send an email confirmation with a tracking number so you can monitor your chocolates journey from our roastery to your front door. Check out our Shipping and Return policies for more information.
-
Yes! We will ship our chocolate anywhere. Shipping costs will vary.
-
If there seems to be an issue with the quality or condition of your chocolate, please email us at sales@seahorsechocolate.com with your order number and a clear, high-resolution photo of the product and packaging.
Our team will carefully review everything and get back to you as soon as possible.
-
We are dedicated to ethical and sustainable sourcing practices. We work closely with farmers who prioritize fair wages, environmental responsibility, and quality.
-
Please email us at hello@seahorsechocolate.com
with your media kit, social handles and any other important information.